Before packing, check this list of items prohibited from entering a particular country or region.
Unfortunately, due to the ongoing conflict in the Middle East, shipping lines have temporarily suspended shipments to and from Oman until further notice.

To celebrate 30 years of helping people move across the globe, we're opening the lid on life behind the scenes in international removals. Through our Beyond the Boxes series, we're sharing some of the memorable stories, hidden challenges and fascinating moments that have shaped three decades in the business.
Key takeaways
- The average cost was £2,311, but prices varied significantly depending on what was included.
- The cheapest quote was not always the cheapest move once hidden fees and exclusions were uncovered.
- Always check for destination charges — port handling, customs, quarantine and terminal fees can add hundreds to your final bill.
- Door-to-door services reduce hassle by managing collection, shipping and delivery, but may cost more than port-only options.
- Transit times are not just about sailing time — customs clearance, inspections and delivery arrangements can affect how long your move takes.
- Australian quarantine requirements can create unexpected costs if your shipment requires inspection, cleaning, fumigation or repacking.
We used email, live chats, contact forms, and quote tools — email was by far the most successful method (77%).
How we studied 56 removal companies to uncover the true cost of moving to Australia
Seven Seas Worldwide has over 30 years of experience helping customers move household belongings worldwide. As a result, we're ideally placed to examine how international removal companies handle the quoting process.
To help you understand the true cost of moving unaccompanied household belongings from London to Sydney in 2026, we contacted as many companies as possible — 56 in total!
We used email, live chats, contact forms, and quote tools — email was by far the most successful method (77%).
Of the 56 companies, 18 (32.1%) provided quotes, while 3 (5.3%) said they couldn't help (reasons included no longer offering this route/the wait to fill a container would be too long/they no longer offer international shipping).
One company (1.8%) initially replied but then went silent, and the remaining 34 companies (60.7%) did not respond.
The results were more varied than we expected for the same London-to-Sydney route.
While the average was £2,311 (US$3,088/€2,696), the quotes ranged in price from £1,615 (US$2,158/€1,884) to £2,897 (US$3,871/€3,380) - a sizable difference of £1,282 (US$1,713/€1,496).
The difference showed how much you could save simply by shopping around.
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This was our email template:
Dear Sir/Madam,
I'm wondering if you could help me. I'm looking for a door-to-door removal quote to send some household belongings from London to Sydney.
It will be around 5 weeks from now, but I am a little flexible.
Please find attached a list of everything I plan to ship, including 10 boxes of clothes, kitchen things, toys, bedroom stuff, etc., a bed frame, a mattress, a kitchen table, and 2 boxed bicycles.
Please let me know if your price includes the following:
- Packing
- Unpacking
- Insurance
- Destination Terminal Handling Charges (DTHC)
- Port charges
- Any other hidden costs that I may have to pay further down the line
This is my London address: your full address (make it clear which floor you are on)
This is my Sydney: your full address (make it clear which floor you are on)
Thank you for your time. I look forward to hearing from you.

Created a realistic inventory list for our shipment
We developed a standardised shipment inventory list representing a typical household move, ensuring every removal company quoted for the same volume and belongings.

Contacted 56 international removal companies
We approached UK-based international removal companies using their preferred contact methods, including email, online quote forms, live chat and telephone.

Reviewed and verified every quote
We checked what each quote included, following up where needed to clarify packing, insurance, port charges, destination fees and additional costs.

Compared prices fairly
We removed optional extras where possible and converted currencies using exchange rates at the time of analysis to create a consistent like-for-like comparison.

Analysed the results and identified trends
We compared the final quotes to reveal the true cost of shipping from London to Sydney, while recognising that prices fluctuate over time.
Our 5-step research methodology
Our analysis is based on quotes we personally requested from 56 UK-based international removal companies for the same 6-cubic-metre shipment from London to Sydney.
To keep the comparison as fair as possible, every company received the same enquiry. Each was asked to quote for a door-to-door sea freight shipment of approximately 6 cubic metres of household belongings using the same packing list and collection/delivery addresses.
Companies were also asked whether their quote included packing, unpacking, insurance, Destination Terminal Handling Charges (DTHC), port charges, and any other additional costs.
We contacted companies using the preferred method listed on their website, including email, online quote forms, live chat, and telephone calls where appropriate.
Where quotes were unclear or excluded important information, we followed up with additional questions to clarify what was and wasn't included.
Of the 56 companies contacted:
- 18 provided complete quotes
- 3 said they could not offer the route
- 1 initially replied but stopped responding
- 34 did not respond
Prices were compared only after excluding optional extras, such as insurance, where possible, to improve consistency.
Currency conversions to US dollars and euros were calculated using exchange rates at the time of writing and are intended as approximate values.
Please note that the findings represent a snapshot of the market at the time the quotes were acquired. International shipping prices fluctuate regularly due to factors such as freight rates, fuel costs, exchange rates, seasonal demand, port congestion, and geopolitical events. Readers should treat the figures as indicative rather than guaranteed.
The 6m³ shipment we used to compare removal quotes
Most international shipping companies will request a packing list before offering a quote. It's important to be as detailed as possible here, as the size, weight, quantity, and type of items all affect the final cost.
Being thorough also helps identify any prohibited or restricted goods in your destination country, reducing the risk of unexpected charges, delays, or customs issues later in the process.
We used the following packing list with a volumetric weight of approximately 6 cubic metres:
| Box/item type | Item description | Quantity |
| Luggage-1 | Various clothes, glasses, accessories | 28 |
| Luggage-2 | Various clothes, curtains, stuffed toys | 25 |
| Box 1 - L | Kitchenware, blender, hangers | 86 |
| Box 2 - M | Books, lunch boxes, dried flowers | 52 |
| Box 3 - M | Electronics | 18 |
| PC 1 | Desktop computer (AfterShock) | 1 |
| PC 2 | Desktop computer (AfterShock) - modified | 1 |
| Monitor 1 | Gigabyte monitor 27-inch | 1 |
| Monitor 2 | Samsung | 1 |
| MIDI 1 | Arturia Keylab Essential 49 | 1 |
| Shelve 1 | Metal shelve | 1 |
| Shelve 2 | IKEA Kallax | 1 |
| Bedside table | Small bedside table | 1 |
| Box 4 | Ski supplies, bag, mite vacuum | 11 |
| Box 5 | Toys, books | 7 |
| Box 6 | Books, documents | 24 |
| Box 7 | Cups, bowls in bubble wrap | 11 |
| Bicycle 1 | Boxed road bike male | 1 |
| Bicycle 2 | Boxed road bike unisex | 1 |
| Pram | Double buggy | 1 |
| Table | Kitchen table (legs removed) | 1 |
| Sleeping bag | Rolled-up sleeping bag | 2 |
| Backpacks | Backpacks stuffed with t-shirts and underwear | 2 |
| Vacuum | Standing vacuum | 1 |
| Exercise bike | Exercise bike | 1 |
| Keyboard | Electric keyboard | 1 |
| Wardrobe | Large wood wardrobe with mirror | 1 |
| Artworks | Various | 9 |
...as you can see from the 60% of companies that didn't respond at all, it's best to cast the net as wide as you can!
Key statistics from our quote comparison research
Of the 22 companies that replied, 18 provided quotes — an 81.8% success rate, not bad.
But, as you can see from the 60% of companies that didn't respond at all, it's best to cast the net as wide as you can!
We believe Company D offers the best deal, even though there were cheaper options. They were upfront about all costs, friendly, not eager to upsell, and they offered us a move manager who would be in touch at every stage.
In other words, Company D really made us feel like our belongings would be in safe hands.
| Companies contacted | 56 |
| Companies that didn't reply | 34 (60%) |
| Companies that did reply | 22 (39.2%) |
| Companies that gave us a quote | 18 (32.1%) |
| Avg. price | £2,311 (US$3,088/€2,696) |
| Avg. door-to-door transit time | 12.2 weeks |
| Companies that offer packing | 83.3% |
| Companies that offer unpacking | 50% |
| Companies that fulfil pickup and delivery | 16.7% |
All 18 UK to Australia removal quotes: cheapest to most expensive
After comparing all 18 quotes, we ranked them from cheapest to most expensive and included some notable perks.
Company A:
£1,615 (US$2,158/€1,884)
| Packing | ✅ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 15 weeks |
Company B:
£1,837 (US$2,458/€2,151)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ❌ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 9 weeks |
Company C:
£1,881 (US$2,517/€2,202)
| Packing | ✅ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ✅ |
| Door-to-door transit time | 9 weeks |
⭐ Company D:
£1,895 (US$2,536/€2,219)
| Packing | ✅ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ✅ |
| Upfront destination charges | ✅ |
| Door-to-door transit time | 14 weeks |
Company E:
£1,970 (US$2,636/€2,306)
| Packing | ✅ |
| Unpacking | ❌ |
| Free storage | ❌ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 12 weeks |
Company F:
£2,000 (US$2,676/€2,342)
| Packing | ❌ |
| Unpacking | ❌ |
| Free storage | ❌ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 10 weeks |
Company G:
£2,074 (US$2,775/€2,428)
| Packing | ❌ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 10 weeks |
Company H:
£2,075 (US$2,777/€2,429)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ❌ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ✅ |
| Door-to-door transit time | 11 weeks |
Company I:
£2,125 (US$2,844/€2,488)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ❌ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 17 weeks |
Company J:
£2,180 (US$2,917/€2,552)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 13 weeks |
Company K:
£2,380 (US$3,185/€2,786)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ❌ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 18 weeks |
Company L:
£2,445 (US$3,272/€2,863)
| Packing | ❌ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 12 weeks |
Company M:
£2,645 (US$3,539/€3,097)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 11 weeks |
Company N:
£2,643 (US$3,537/€3,094)
| Packing | ✅ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 10 weeks |
Company O:
£2,645 (US$3,539/€3,097)
| Packing | ✅ |
| Unpacking | ❌ |
| Free storage | ✅ |
| Single-company fulfillment | ✅ |
| Upfront destination charges | ✅ |
| Door-to-door transit time | 14 weeks |
Company P:
£2,677 (US$2,677/€3,134)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ✅ |
| Door-to-door transit time | 13 weeks |
Company Q:
£2,822 (US$3,776/€3,304)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ✅ |
| Single-company fulfillment | ✅ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 12 weeks |
Company R:
£2,897 (US$3,871/€3,380)
| Packing | ✅ |
| Unpacking | ✅ |
| Free storage | ✅ |
| Single-company fulfillment | ❌ |
| Upfront destination charges | ❌ |
| Door-to-door transit time | 10 weeks |

Example of a real £1,895 UK to Australia removal quote
Below is a typical quote you might receive from a UK-based international removal company when shipping unaccompanied household items from London to Sydney:
Type of service: door-to-door removal
From: your home address in full
To: your destination address in full
Mode of transport: sea LCL shipment
Estimated volume (survey yes/no): up to 6 CBM/219 cubic feet net loose boxes + furniture
Removal charges
Origin service: (GBP) £498
Freight and destination service: (GBP) £1,397
Total: (GBP) £1,895 (ex. insurance)
Price is guaranteed for the next 28 days.
Subject to space availability. Due to the current war situation, freight costs remain highly volatile and may increase significantly in the coming period.
Please expect additional charges at the destination as per our detailed exclusion services in the following pages.
Inclusions: full professional packing and wrapping service, including all packing materials. Inventory compiled and numbered, labelling all items for shipping. Collect from the 3rd-floor residence or below, and load onto our vehicle for return to the depot. Shipping with loading within a groupage container service with transport to export docks and shipping to the destination port of arrival, including ocean freight charges and terminal costs. (DTHC included). Customs clearance formalities with delivery to the ground/1st floor residence. Unwrap and place furniture/larger items within the correct rooms and remove debris.
Exclusions: parking permits/suspensions, bespoke crates/cases, 3rd party services at origin/destination, dismantling/assembly services (unless stated within inclusions), shuttle services, storage, above 1st floor handling, split delivery, abnormal access, duties/taxes, additional customs clearance, port x-ray (where applicable), customs examination, quarantine inspection services (where applicable), volumetric weight, port storage/quay rent, long carry, unpacking of boxes and marine insurance.
Optional insurance: marine transit insurance at 3.5% of declared value + 12% ITP tax. Please note our minimum policy cost is GBP £100.00.
A low quote might seem tempting, but it won't be much of a bargain if the company has little experience with international shipping or a poor reputation for communication.
What surprised us most after contacting 56 removal companies
Most UK removal firms display their email address clearly, either at the top or bottom of the homepage or in the contact us section.
Using their quote tool may result in a speedier reply, but it often lacks a comment section, which can cause delays.
When reading emails and quotes, you may have to wade through some lengthy marketing guff explaining why the company is oh-so wonderful. Do your best to skim through it and focus on what really matters: how much you'll pay, and exactly what is and isn't included.
Another surprise was the lack of transparency around destination charges. Many companies were reluctant to include them in their initial quotes and only provided estimates once we persisted.
Understanding the true cost of each move often took several rounds of emails and phone calls. There was a lot of back-and-forth to determine which charges were included, which were only estimates, and which might appear later as unexpected costs.
Some companies were helpful and answered everything fully. Others became impatient when I asked basic things, such as "How long will the full process take from collection to delivery?" and "Can you estimate the potential AQIS fees?"
There isn't a 'standard' moving price. Costs varied greatly depending on the shipping method, origin and destination addresses, and the level of service included.
Ultimately, you need to decide what matters most: are you happy packing your own stuff, would you deliver and collect from the port, and how valuable are your belongings?
It's important to research each company fully. Think about the following:
- How established are they?
- Are they accredited by industry associations such as the British International Freight Association (BIFA) and the International Federation of Freight Forwarders Associations (FIATA)?
- How comprehensive and positive are their online reviews?
- How is their customer service viewed?
A low quote might seem tempting, but it won't be much of a bargain if the company has little experience with international shipping or a poor reputation for communication.
Work out whether they will handle your shipment from collection to delivery using their own global network or rely on overseas partners.
Sea freight vs air freight: why most people choose sea shipping
Air freight can turn a household relocation into a luxury expense, costing 4 to 10 times as much as sea shipping.
The average sea freight price we gathered to move 6m³ of household belongings from London to Sydney was £2,311 (US$3,088/€2,696). Sending the same volume by air to Australia would easily skyrocket our quote to over £10,000 (US$13,420/€11,693)!
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Sea freight
Pros:
- The only budget-friendly way to move furniture, beds, and kitchen appliances overseas.
- Sharing a shipping container (LCL) helps keep costs predictable.
Cons:
- Depending on your origin and destination addresses, you'll be without your belongings for many months.
- Long transit times increase the risk of mould, mildew, and moisture damage, especially to clothes and linen.
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Air freight
Pros:
- Your stuff arrives within days or weeks, allowing you to settle into your new home quickly.
- It reduces the need to rent a furnished property while you wait months for a sea shipment.
Cons:
- Airlines typically enforce stricter security and hazardous materials rules than ocean carriers do.
- Tight aircraft spaces could also force you to sell or leave large pieces of furniture behind.
Full container or shared shipping: which option makes sense for your move?
When shipping household goods overseas, you'll normally choose between a full container to yourself (FCL) or sharing space with others (LCL). With FCL, you pay for an entire 20-foot container, which offers the fastest transit times, maximum privacy, and reduced likelihood of damage.
However, it's usually the most expensive, even if you leave space. If you have a smaller shipment, LCL lets you share a container with other customers, where your items are palletised and shrink-wrapped to keep costs low, though transit can take longer.
Alternatively, you could opt for a shipping cube, a compact, purpose-built wooden crate you pack yourself; it is loaded into a shared container, providing the security and privacy benefits of a full container at a fraction of the cost.
12 ways to reduce your UK to Australia removal costs
1. Choose port-to-port over door-to-door: port-to-port shipping is often significantly cheaper because you're only paying for sea freight. However, you'll need to transport your shipment to and from the ports in both countries yourself.
2. Take out insurance: it might seem like an unnecessary extra cost, but international shipping greatly increases the risk of damage to your belongings. Taking out insurance offers valuable peace of mind and could save you money.
3. Get as many quotes as possible: there are endless international shipping companies in the UK. The more quotes you get, the more likely you are to find the best price and service.
4. Don't rush you into a decision: if a shipping company pressures you to book immediately or claims a price is only available for a limited time, take a moment to think. Compare quotes, read the terms carefully and only book when you're confident you're getting the best deal.
5. Use your quotes as leverage: the UK-Australia shipping route is highly competitive, and many companies will offer to match or beat a competitor's quote. Ask if they can do better; it could save hundreds.
6. Pack everything yourself: packing your own boxes can reduce overall costs. However, check whether this affects your insurance cover.
7. Use your own boxes: as long as they are thick, sturdy, and brand new, they may be cheaper than those provided by your overseas shipper.
8. Declutter: the less you ship, the less you pay. Sell, donate or replace low-value or spacious items instead of paying to transport them halfway around the world.
9. Avoid peak months: shipping rates usually rise in the weeks leading up to Christmas and during the summer moving season.
10. Thoroughly read your quote: check every inclusion and exclusion, and ask your shipping company as many questions as possible to avoid unexpected charges or hidden extras.
11. Ask about shared containers: if you don't have enough belongings to fill a container (FCL), sharing one with other customers (LCL) is usually much cheaper than paying for your own container.
12. Don't ship banned goods: from protected species to weapons and food, each nation has its own list of prohibited items. Read about Australia's import rules before packing, as customs delays and fines can quickly wipe out any savings.
...check every inclusion and exclusion, and ask your shipping company as many questions as possible to avoid unexpected charges or hidden extras.
Why the cheapest quote was not necessarily the best deal
The gap between the cheapest and most expensive quote we got to move 6m³ of household belongings in 2026 was £1,282 (US$1,713/€1,496). Such a large difference highlights just how important it is to shop around before making a decision.
The cheapest quote was £1,615 (US$2,158/€1,884). Included was a full professional packing service, 1 week of free storage, sea freight, customs clearance, and delivery. Our email interaction was swift (they gave us a transparent price that same day) and pleasant. However, we had to prompt them to disclose their destination charges, and they refused to provide an estimate of Australian Quarantine and Inspection Service (AQIS) charges. Plus, there were extra charges for delivery above two floors and any long carry (the distance between their truck and the home's building door) over 20 metres. Basic insurance was offered at 3.5% of the total cost, which worked out to £56 (US$75/€66).
On the other hand, the most expensive quote came in at £2,897 (US$3,871/€3,380). It included professional packing, free storage for 2 weeks at the origin and destination, port fees, customs clearance, delivery, and, notably, unpacking. It took about a week of back-and-forth emails to get a final price, and the tone was professional and friendly. Like the cheapest quote, we had to press them on potential additional charges. However, they were willing to estimate a potential AQIS charge at £97 (US$130/€114), which made budgeting easier. Basic insurance was also 3.5%, which worked out to £101 (US$135/€118).
It just goes to show — there's often a reason why the cheapest quote is so cheap!
What three Brits learned after moving their belongings to Australia
While comparing 18 shipping quotes revealed clear trends, we also spoke to several Brits who had recently completed the same move. Their experiences highlighted unexpected costs and challenges that aren't always obvious on removal companies' websites or in quotes.
Diane’s £4,000 move from Newcastle to Melbourne
"We sold as much stuff as we could on eBay before leaving – beds, the sofa, chairs, that sort of thing – but there were still plenty we couldn't bring ourselves to part with. In the end, we had about 8 cubic metres to ship.
I got six quotes, and there was about a two-grand difference between the cheapest and the dearest! So I spoke again to the cheaper one, and it turned out they'd left out things like mandatory port charges and customs inspection fees. Sneaky, really.
My advice would be to ask for a clear, honest quote from the start. Otherwise, it could end up costing you a fair bit more than you were expecting."
Why Mo’s moving quote caught him out
"I thought I'd done my homework properly. I received nine quotes and went with the company that had the most five-star reviews. The price was fair, they seemed helpful, but I didn't spend enough time going through all the inclusions and exclusions.
The problems started once my shipment arrived in Australia. They wouldn't deliver it until I'd paid something called AQIS, which completely caught me off guard. Apparently, it can be quite random which containers are inspected. I just assumed everything was covered because nobody had mentioned those potential costs when I booked.
My advice would be to go through the quote line by line before you commit. Ask what's included, what isn't, and whether any charges only apply in certain situations, like customs or quarantine inspections."
Suzanne’s move revealed a costly quote difference
"I got five quotes, all from highly rated companies, and at first, I was just looking at the total cost. One quote was almost £1,500 (US$2,007/€1,754) cheaper than the rest, so I thought it was a no-brainer.
I remember asking whether everything was covered, and I came away thinking insurance was sorted. When our shipment arrived in Perth, our TV had a crack in the middle of the screen! That's when I found out my insurance only covered loss of the entire shipment, not damage, unlike their higher-level insurance. If I'd understood the difference, I would have happily paid a bit more."

Which removal extras are actually worth the money?
As we've learned, the cheapest quote isn't always the best value overall. Some optional extra costs can protect your belongings and save time and money in the long run.
Here are our top picks that are worth paying a little extra for:
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Professional packers use export-grade materials and techniques to protect them during many weeks at sea.
A must-have — covers accidental loss, theft and damage, giving far greater protection than the most basic liability cover.
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Enjoy a smoother move with a full unpacking service that helps you settle into your new home quicker.
Faster, but more expensive, and can be worthwhile if you need essential belongings soon after arriving.
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Photographs and written notes help resolve damage claims if anything arrives in a different condition.
If you can afford it, a "white glove" international removal service will typically offer some or all of the following:
- A dedicated move manager,
- Help with customs paperwork and documentation,
- Protection of floors, carpets, doorways, and bannisters during loading and delivery,
- Furniture disassembly,
- Careful packing and wrapping of all items,
- Custom wooden crates for artwork, mirrors, and antiques,
- A detailed inventory of every item,
- Extra care when handling fragile, valuable, or oversized items,
- Temporary storage if your new home isn't ready,
- Furniture reassembly,
- Placement of furniture in your chosen rooms,
- Assistance with positioning furniture exactly where you want it,
- Removal of empty cartons and packing materials after unpacking,
- Debris removal.
The extra charges that can turn a cheap quote into an expensive move
Not every cost in your international removal quote from the UK to Australia will be obvious. Read the small print carefully and ask your potential shipper as many questions as you need — it could save you hundreds or even thousands!
The best place to look for potential hidden charges is the "Exclusions" section of your quote. This lists the services and fees that aren't included in the headline price.
Hidden costs to look out for:
- Customs inspections: if the Australian Border Force (ABF) flags your container for physical screening, you must pay for officials to open, unpack, and repack your boxes.
- Quarantine fees: Australia's Department of Agriculture and Fisheries (DAFF) screens high-risk items such as outdoor furniture, hiking boots, and bikes for foreign soil, seeds, or bugs. If they find contamination, you'll be liable for the officer's inspection time and for mandatory steam cleaning or fumigation.
- Storage: the customs-bonded warehouse will bill you a weekly or daily rent fee to store your furniture pallets if your shipment is held up.
- Port handling: local dockworkers charge this fee to operate the heavy cranes that lift the shipping container off the ocean vessel and transfer it safely onto the port terminal ground.
- DTHC fees: covers the machinery and local labour required to move your container from the arrival dock to a de-consolidation depot and sort your specific items from the shared container.
- Delivery surcharges: movers sometimes apply surcharges if their crew encounters unexpected obstacles such as narrow doors, spiral staircases, or upper floors without an elevator.
- Insurance: compensation if goods are broken, water-damaged, stolen or lost during transit.
- Parking permits: if your collection or delivery street has strict parking or clearway restrictions, you must reserve a suitable parking space.
- Bespoke boxes: often included with a packing service, but your shipper may bill you separately for their custom, high-quality shipping boxes.
- 3rd-party services: if a job requires specialised services, such as disconnecting a hardwired appliance or carrying a piano, you pay to hire an outside contractor.
- Dismantling/assembly services: most movers expect beds, wardrobes, and tables to be taken apart before they arrive; if not, they'll likely charge an extra fee.
- Shuttle services: if your destination address is on a street that the shipper's vehicle cannot access, you will be billed for a smaller "shuttle" vehicle to transfer the goods in smaller loads.
- Split delivery: if you wish to send your shipment to separate locations, such as your furniture into storage and your boxes straight to your new home, you will face an extra delivery fee.
- Abnormal access: movers will add a penalty if they encounter unexpected physical obstacles, such as a narrow spiral staircase or a broken elevator.
- Duties/taxes: your used household goods can usually enter Australia tax-free with a B534 form; customs will bill you a 10% Goods and Services Tax (GST) plus import duties on any brand-new items you have owned for less than 12 months.
- Port x-ray: if border security routes your shared container through an industrial X-ray scanner to screen for illicit goods, the port passes that fee to all the container's customers.
- Demurrage: if an avoidable error, such as a paperwork mistake or a complex customs issue, keeps your container stuck at the port terminal beyond the shipping line's allowed time, you will incur significant daily penalties.
- Port storage/quay rent: the Australian port authority allows only a limited number of "free days" for cargo pickup. If your goods sit on the dock too long due to biosecurity delays, they will charge you a land-rental fee.
- Long carry: shippers will charge an extra fee if the distance from where their truck is forced to park to the actual front door of your building exceeds a certain distance (typically 20 meters).
- Unpacking boxes: most door-to-door moving quotes only cover setting your sealed boxes down in a room of your choosing; having the crew physically unpack every box, unwrap items, and place them on shelves usually costs extra.
The confusing shipping jargon that can affect your final bill
One thing you'll quickly notice when comparing international removal quotes is that the industry has its own language.
Here are the most common shipping terms you'll come across when moving your belongings from the UK to Australia:
Shipping methods and service types
Door-to-door: the shipping company collects your belongings from your home in the UK and then delivers them to your new address in Australia. Less hassle for you, but it may cost a little more.
Port-to-port: you arrange transport of your shipment to and from the ports yourself. Because the shipping company is only responsible for sea freight, this is usually the cheapest option.
Door-to-port/port-to-door: hybrid shipping services in which the shipping company either collects your shipment and you collect it at the destination port, or you deliver it to the departure port and the company handles the final delivery.
FCL (Full Container Load): you pay for an entire shipping container for yourself. This is usually the quickest option, but it is more expensive.
LCL (Less than Container Load): your belongings are usually packed onto a pallet, wrapped or shrink-wrapped for protection, and loaded alongside other customers' consignments.
Shipping cube: a compact wooden container that provides extra protection for your items. Usually self-packed and shipped in an LCL container.
Packing service: the removal company professionally packs your belongings before shipping them. This improves protection and may be required for some insurance policies.
Shipment size and measurements
CBM (Cubic metre/m³): the standard unit used to measure the volume of your shipment. The more cubic metres your belongings take up, the more you'll pay.
Cubic feet (ft³): some international shipping companies quote shipment sizes in cubic feet instead of cubic metres. 1 cubic metre equals approximately 35.3 cubic feet.
Transit time/lead time: the estimated time it takes for your shipment to travel from collection in the UK to delivery in Australia; it varies depending on the mode of transport and shipping route, and the customs clearance process.
Quotes, costs and charges
Destination charges: fees payable upon your shipment's arrival in Australia. These can include port handling, customs processing, quarantine inspections and terminal charges. Always ask whether they're included in your initial quote.
Demurrage: a charge when a container remains at the port or terminal beyond the free time allowed before being collected.
IPT (Insurance Premium Tax): a government tax applied to most general insurance policies in the UK. The standard rate is currently 12%.
DTHC (Destination Terminal Handling Charges): fees charged by the destination port for unloading and moving your container upon arrival, covering unloading cargo from the shipping vessel and preparing it for final delivery.
Customs, quarantine and documentation
AQIS inspection: Australian quarantine inspections conducted to prevent pests and diseases from entering the country. If your shipment is selected for inspection, you'll usually have to pay the associated fees, which may include inspection, unpacking and repacking, storage, and fumigation.
UPEs (Unaccompanied Personal Effects): household and personal items that you import into Australia but that arrive separately from you.
B534 Form (Unaccompanied Personal Effects Statement): a document required when importing personal items into Australia that arrive separately from the person.
Bill of Lading (B/L or BOL): a contract between a shipper and the carrier that acknowledges your goods have been released to the carrier.
DAFF (Department of Agriculture, Fisheries and Forestry): the Australian department that assesses your B534 form and packing list to determine if any goods are of potential biosecurity concern.
PBO (Packed By Owner): goods packed solely by the customer, which can void transit insurance liability and can attract more scrutiny during customs or quarantine inspections.
The biggest lessons from analysing 56 removal companies
Moving your belongings to Australia is a big decision. There are plenty of things that can go wrong, so how do you know which shipping company offers the best value while still taking care of your possessions?
Getting quotes is rarely as simple as only entering a few details. Some companies require a home survey, and working out what is included (and what isn't!) can take time. Are you getting the full picture? Could extra charges appear later?
We aimed to gather as many quotes as possible, identify hidden costs, learn where it's worth negotiating, and uncover what really sets one company apart from another. By comparing dozens of shipping quotes, we built a realistic picture of what an international move should actually cost.
The biggest surprise was how much the prices varied. Some companies offered comprehensive packages covering everything from packing and unpacking to detailed inventories and dedicated move managers. Others kept their headline prices low by leaving out many extras.
The main takeaway? Comparing quotes isn't just about finding the cheapest option. It's about understanding exactly what you're paying for.