Unfortunately, the introduction of a new customs system at the Port of Surabaya is severely delaying the clearance of shipments to Indonesia. Please check our Global Shipping Statuses page for updates — we apologise for any inconvenience
Following recent Government announcements surrounding COVID-19 we are following new temporary procedures to protect our customers and our staff. From 17/03/2020 our drivers will only be able to deliver from the vehicle Kerbside to Main Door of building and collect from the main door of the building to the vehicle kerbside, to minimise the potential risk of Coronavirus infection to our drivers by avoiding entering into heavily populated buildings and lifts. We will continue to review the procedures over the coming weeks.
Have questions about our shipping, removal or storage services? Have a look through our Frequently Asked Questions below:
If you’re moving soon and need a few pointers about our services, take a look at our moving house FAQs.
Can't find what you are looking for? Feel free to give us a call on 1877 817 7327 for a chat.