Unfortunately, some shipments are being rerouted due to international tensions in the Red Sea, causing delays. Please read our blog article for more information.
Please provide your Nomor Kartu Tanda Penduduk (Nomor KTP) 16-digit ID number from your citizen or non-citizen ID card for us to clear your personal effects through Indonesian customs.
Things you need to know when shipping to Indonesia
When importing into Indonesia you will first need to log into your account and complete our online documentation which includes:
- Inventory, recording the contents of your shipment;
- Insurance to protect your shipment in case of mishap.
You will need to upload scans of your passport - the picture page, the signature page and if applicable, a copy of your visa, at the final stage of the process.
When using our online documentation tool there are helpful pointers throughout the process but you must be completely accurate with the information you enter as these forms will be presented to the authorities at the destination.
Importing your personal effects and household items
There are three categories of returning resident and for the application of tax-free entry the requirements are:
- Foreigners
a. Passport Copy
b. Original residence permit (KITAS) which must be valid for 12 months
c. Original work permit (IMTA) which must be valid for 12 months
d. Copy of residence certificate (ITAS)
e. Authorisation letter with duty stamp
f. Boarding pass entering Indonesia to stay - Retirees
a. Passport Copy
b. Original residence permit (KITAS) which must be valid for 12 months
c. Copy of residence certificate (ITAS)
d. Boarding pass entering Indonesia to stay - Returning citizens
a. Passport Copy
b. Original letter from Indonesian Embassy in country where you were living stating
i. Date of your arrival in that country
ii. Date of your return to Indonesia and
iii. Bringing your personal effects and household item back to Indonesia
c. Copy of assignment / re-assignment letter from employer, or, letter/certificate from university/school
d. Boarding pass entering Indonesia to stay - You must be in Indonesia when your shipment arrives.
- Your imported items must be used for a period of more than 12 months.
- You are entitled to return duty-free one type of home appliance and other durable, any thing in addition to that would have taxes and duties applied.
Prohibited goods
Please note that adult and child bicycles along with TVs of any size are prohibited from being imported into Indonesia. For a full list of items that are prohibited please view our prohibited goods page.
This page was last updated on 2nd August 2021.
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