Robin heads up the sales and marketing team here at Seven Seas Worldwide. Robin has a wide range of experience developing and growing businesses across a number of different verticals. He lives in Kent with his partner, 2 Golden Retriever Dogs and 1 cat. An ex social rugby player Robin now enjoys the occasional swim and the odd Skiing break. Robin also loves to be social and when not entertaining he is trying out pubs and restaurants in the local area.
The introduction of a new customs system at the Port of Surabaya is severely delaying the clearance of shipments to Indonesia. Please check our Global Shipping Statuses page for updates — we apologise for any inconvenience.
Impact of the Ever Given
The incident in the Suez Canal.
In March 2021 the Suez Canal was blocked for over 5 days following the grounding of the Ever Given. On the 23rd March The Ever Given was hit by high winds and ended up wedged across the waterway with the bow and stern stuck within in the canal banks. The 20,000 TEU container ship blocked all traffic sailing through the canal and resulted in a salvage operation to free the ship.
The Suez Canal is one of the worlds busiest trade routes and a vast majority of our customers personal belongings travel through the waterway every year. In fact it was reported that over 360 ships were queuing to pass through the canal whilst the blockage caused by the Ever Given was cleared.
Following the salvage of the Ever Given it was impounded by the Egyptian Government on the 13th April. A legal battle is now in place between the salvage company, the ships owners and the Egyptian Government.
Sadly we have customers' personal belongings on the Ever Given as well as on others that were delayed as a result of the blockage. Currently we are working with the authorities to expediate the collection and continuation of the shipping of our customers belongings. We are doing all we can to reunite our customers with their belongings whilst also navigating this complex and time consuming process. This could take a number of weeks to resolve as it lies outside our hands and in the hands of the courts.
We, unfortunately have had experience of this in the past and the process does take time. We will endeavour as always to keep our customers updated as the case progresses.
UK and EU Shipments
Read our Customer Awareness Statement on the current situation with UK and EU imports and export.
November COVID Update
Over the past few days we have received a number of queries regarding our shipments as there are worldwide transportation issues which are not isolated to Seven Seas Worldwide or our customers. In this Q&A we answer some of the key questions we have received.