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Customer advice
How to ship a rug
Key takeaways
- The best way to ship a rug is to use a reliable overseas shipping company, wrap the rug securely, attach any necessary labels, complete all required customs documents, and schedule a collection date once it arrives at the destination.
- To wrap a rug for shipping, vacuum it thoroughly and remove any stains, roll it tightly from side to side (facing inwards), then wrap it in heavy-duty plastic, securing both ends and the middle with packing tape.
- To ship a large rug, ask someone to help you roll and wrap it, use a dolly to move it once rolled, and check your chosen carrier's size limits before you book shipping, as the rug may be too big for certain services or transport options.
Best way to ship a rug
The best way to ship a rug is to use a reliable overseas shipper that matches your needs and budget. Ideally, choose a trusted company with experience safely delivering bulky items that offers global tracking, customs clearance, and door-to-door collection. Before deciding, compare transport options, cost, oversize charges, delivery speed, and insurance coverage.
Take clear images of the pre-packed rug to show defects, such as stains, fraying edges, or pulled threads. This provides proof in the event of an insurance claim due to improper transit handling. Then, measure and weigh the package accurately and place a booking. Print labels supplied by your shipper clearly showing your name, contact number, and destination and origin addresses. Avoid placing labels directly on the rug wrapping if shipping without a box. Instead, use a tag or external pouch.
If you're shipping abroad, remember to complete all required customs documents, including country-specific customs forms, copies of your passport and visa (if applicable), and a detailed inventory of everything in your shipment. Remember to research import regulations in your destination country, as you may need to pay customs duties and destination fees. Finally, schedule a collection date for your packaged rug, and keep your tracking number safe to monitor your shipment's worldwide progress.
Rugs are best kept upright or flat and above heavy items during transit; however, they should never be folded or bent.
How to wrap a rug for shipping
To wrap a rug for shipping, vacuum it thoroughly to remove dust and debris, then vigorously shake it outdoors. If the rug has visible stains, wash it with a mild detergent or rug cleaner*, or have it professionally cleaned. Removing stains before shipping prevents them from setting or causing odour during transit. Ensure it is completely dry before packing.
Next, roll the rug tightly from side to side (not top to bottom, to avoid creasing) with the direction of the pile (soft surface fibres) facing inwards for protection. If possible, avoid folding, as this can cause creases. Once rolled, wrap it in heavy-duty plastic* or a thick polythene sheet and secure both ends and the middle with strong packing tape. Avoid fabric or paper wrap, as they offer little protection against transit impact or moisture. If shipping the rug long distance or during winter, consider adding a second waterproof layer to prevent moisture damage.
Label the outside of the rug with a "This Way Up" arrow to ensure proper handling. Rugs are best kept upright or flat and above heavy items during transit; however, they should never be folded or bent. To add a layer of security for valuable, antique, or sentimental rugs, place the packaged rug in a cardboard box with a few inches of extra space. Then, fill any gaps with easy-to-cut foam inserts* until there is no movement inside the box.
Can you ship a rug without a box?
You can ship a rug without a box if it’s rolled tightly and appropriately wrapped. However, the rug will require careful wrapping with durable, moisture-resistant materials, securely fastened to safeguard against damage. Without a box, it's essential to label the parcel clearly by attaching the shipping label in a weatherproof pouch or with extra tape.
How to ship a large rug
To ship a large rug, consider using a two-person team to roll and wrap it safely, minimising strain on the rug. Use a dolly to move it once rolled, especially if it's extra heavy or awkward. Check your chosen carrier's size limits, as the rug may be too big for certain services or transport options. If you cannot roll the rug due to stiffness, age or the condition of its backing material, consult a specialist shipper to avoid unnecessary damage.
Here are some common larger rugs:
Usually around 8' x 10' (2.4m x 3m) or larger; covers most of a standard room; typically used in living rooms.
Larger than standard room-size rugs, often 10' x 14' (3m x 4.3m) or more; typically used in large living rooms, hotel lobbies, and religious buildings.
Extremely large, usually over 12' x 18' (3.6m x 5.5m); often custom-made; typically used in grand rooms or mansions.
Long and narrow, typically around 2-3' wide and 6-124' long (0.6–0.9m x 1.8–4.3m); commonly used in hallways, sometimes on stairs.
*Seven Seas Worldwide does not endorse these products.
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