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All you need to know when shipping to the Netherlands

Before importing your belongings into the Netherlands, log in to your account and complete our online documentation, which includes the following:

  • An inventory: to record each item in your shipment.
  • Optional insurance: to protect your items from any unforeseen events.
  • Customs forms: picture and signature pages.
  • Passport: colour scans of the shipment owner's passport picture and signature pages.
  • Your visa: a copy of your visa, if applicable.

There are pointers to help guide you throughout the process. Please ensure all information is accurate, as these forms will be presented to the authorities in the Netherlands. Our multilingual customer support team are happy to answer questions and offer advice.

Couple packing boxes for international shipping

Young girl packing books

Importing personal effects and household items tax and duty-free

Please note: if shipping a MoveCube®, you must be present in the Netherlands when it arrives. If using our boxes and bags shipping service, customs officials may also request that you are in the country before your belongings arrive.

Used personal items may be imported into the Netherlands duty and tax-free for European Union citizens, provided they are for personal use and not for resale. If arriving from a non-EU country, you must also have lived outside the EU for at least twelve months and import your possessions within a year. 

Both EU and non-EU citizens must also have lived in the Netherlands for less than 12 months.

Once your shipment arrives in the Netherlands, customs will not release it tax-free unless you provide proof of registration (that clearly displays your registration date) and ONE of the following documents:

  • A statement from your employer
  • Your work permit
  • Your rental contract or purchase deed

OR

If you do not have proof of registration, you must provide ALL the documents on the list.

Prohibited goods

We aim to make importing your personal belongings into the Netherlands as simple as possible. See our comprehensive list of items that cannot be shipped along with any service specific restrictions.


This page was last updated on 30th October 2025.

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