‘Get Quote’ and ‘My Account’ closed for upgrade on 17th April 2021
The ‘Get Quote’ and ‘My Account’ functions on the website and our telephone support services will be unavailable on Saturday 17th April from 06:00hrs to 20:00hrs UTC.
This is so we can keep our systems and security updated to keep your shipments moving safely across the world.
Local collections and deliveries are running as normal. Government policy currently does not permit entry of Non-Chinese Citizens, without entry they are unable to ship INTO China. Orders for non-Chinese Citizens shipping to China can still be placed and stored until the restriction is lifted.
CHINA AUTUMN FESTIVAL 1st – 8th October
As this is a National Holiday our China depots will be closed during this period, we have accounted for this in the shipping time estimates we present to you. You may see the item(s) on the tracker still en-route or in storage for this period. If your shipment is in transit at this time there is no need to contact us.