Please note: Due to technical issues with our phone system, some customers in Thailand and Singapore may experience difficulties selecting a language when calling our customer service team. In this event, please hold the line, and your call will be forwarded automatically to one of our agents. Our team are working hard to resolve this fault.
Unfortunately, the introduction of a new customs system at the Port of Surabaya is severely delaying the clearance of shipments to Indonesia. Please check our Global Shipping Statuses page for updates — we apologise for any inconvenience
Moving House with Seven Seas Worldwide
Let's make moving home as smooth as possible. We won't sugar-coat it; moving house is stressful. Transferring every single item in your possession from one place to another, sometimes to another country? Eurgh. No wonder we only do it a handful of times in our lives. That’s why Seven Seas Worldwide wants to lighten the load. We’ve been in the business nearly twenty years, moving the personal belongings of hundreds of thousands of customers. We know what it takes to ensure hair stays in the scalp and toys stay in the pram.
If you’re moving home soon, take a look at the services we offer to make the big day a relatively smooth one. For instance, we're very proud of our MoveCube® service which parks your own mini container outside your door*. All you have to do is load the container with your boxes, bags and furniture. Think of it as a more exhausting but still satisfying game of Tetris. The MoveCube® will turn up at your address and, after loading, will then transfer to your chosen destination whether that be in another town, city or country. The International MoveCube® is on hand for those moving overseas and the Domestic MoveCube® is aimed at the customer taking a shorter - though no less important - journey.
If you are moving overseas then you should be aware of an important fact about us. We own and centrally-control our own network, so when your household is shipped in the MoveCube® it never leaves our network: safe and secure. With us, there is no calling a different shipping agent when you arrive at the destination who then gives you a whole new range of costs that you had never been told about. Our quote stands for the whole shipment.
When calling, you will always speak to a member of the Seven Seas Worldwide team from start to finish. We operate 24/7, 365 days a year. You can also view and control the process yourself online!
Sometimes it's impossible to move into a new property on the same day as leaving an old one and for those occasions, the MoveCube® can be stored while you wait. When you're ready to receive your belongings again, let us know and we'll redeliver them to your address - or to a new one, depending on your requirements!
Plus we've also provided a page on how to pack and a guide to our removals insurance. Peace of mind and all that. Oh and if there's something we haven't covered, check out our Moving FAQs.
Right, shall we get the ball rolling?
MoveCube Delivery/Collection Options
When you order your MoveCube, depending upon your location, there are a few options that could be available to you. We offer Door to Door service for addresses within our depot's coverage but some rural areas may have the following options available.
Here are your options:
In this instance, the address from which you wish to send lies outside the operational area of our closest depot so we are unable to deliver any MoveCubes to you. Your destination address however does lie within the operational area of our closest depot meaning we are able to deliver MoveCubes. So here's what happens: You load a van or pickup truck with your possessions and drive to our closest depot. You will then pack one or more MoveCubes, depending on how much you wish to send. After shipping, the MoveCubes will be delivered to your destination address for unpacking.
In this instance, both the address from which you wish to send and the destination address lies outside the operational area of our closest depots so we are unable to deliver any MoveCubes directly to you. So here's what you do: You load a van or pickup truck with your possessions and drive to our closest depot. You will then pack one or more MoveCubes, depending on how much you wish to send. After shipping, you or your nominee will drive to the closest depot to your destination address (where the MoveCubes will have been delivered) to unpack and collect your shipment.
In this third and final instance, the address from which you wish to send lies within the operational area of our closest depot so we are able to deliver MoveCubes but your destination address however lies outside the operational area meaning we are unable to deliver MoveCubes to that location. In this case, the MoveCubes would be delivered to your address to be packed. After shipping, you or your nominee will drive to the closest depot to your destination address (where the MoveCubes will have been delivered) to unpack and collect your shipment.
* Our MoveCube/StoreCube™ service is only available in the areas around our local depots in the major cities. However, in order to assist those people much further outside the city, we also offer the opportunity to pack a MoveCube at the Seven Seas Worldwide depot nearest to you.