Before you pack, check this list of items prohibited from entering particular countries and regions.
The introduction of a new customs system at the Port of Surabaya is severely delaying the clearance of shipments to Indonesia. Please check our Global Shipping Statuses page for updates — we apologise for any inconvenience
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Help and advice
Useful information
Support videos
In these videos, we explain our services, offer packing tips and guide you through the shipping process.
Shipping and removals service guides
Completing online shipping documentation
This simple guide explains how to complete your online shipping documents and the importance of an accurate inventory
What are destination charges?
Destination charges for international shipping and removals explained. Read it here.
Arranging a boxes and bags shipment collection
We make shipping boxes and bags internationally simple. Read this guide to learn how to quickly arrange a shipment collection.
A quick guide to student shipping
Planning to study abroad? Read this quick guide to learn how to find the best student shipping company, how much international shipping costs and more.
FAQs
Excess Baggage FAQs
Discover the answers to all your excess baggage questions on this page.
Moving FAQS
Learn more about our revolutionary MoveCube® removals service.
Students FAQs
Here we use our years of experience to answer questions about student shipping.
Packing guides
How to choose a box for shipping
Read this handy packing guide to discover which boxes are unsuitable for international shipping and which will keep your belongings safe.
Preparing large items for collection
Read this guide on how to get your large items like sports equipment, bikes and guitars ready for our team to collect and transport to our depot for boxing.
How to pack our boxes
Read this guide to learn how to securely pack a box of your belongings ready for international shipping or storage.
How to load a MoveCube®
Follow the steps in this helpful guide to learn how to securely load a MoveCube® ready for domestic or international shipping.
Destination and moving guides
7 step guide to shipping
A straightforward guide on shipping boxes, bags and household items internationally.
Terms and conditions
Terms and conditions
Please check this page for our general T&Cs and company information about Seven Seas Worldwide.
Insurance terms and conditions
Our terms and conditions for the insurance packages we offer.
Shipping terms and conditions
These T&Cs explain your rights and responsibilities and ours as a provider of shipping services.