Discover the answers to all your excess baggage questions on this page.
The introduction of a new customs system at the Port of Surabaya is severely delaying the clearance of shipments to Indonesia. Please check our Global Shipping Statuses page for updates — we apologise for any inconvenience
Don't take our word for it
Our customers love us!

Sending your unaccompanied baggage for you
Do not drag baggage through the airport when it can be collected and delivered to your home or hotel; whether you have bicycles, golf club bags, skis, snowboard, surfboard, a lot of heavy suitcases or just too much stuff, our Baggage Worldwide service provides you with an easy, stress-free and seamless process to move your possessions.
Our prices include
» Shipping within our own directly controlled network gives you clear and transparent pricing at the origin and destination
» Specially toughened packing boxes with bubble wrap and tape delivered to your home to start packing - Don't be caught short, take a few extra, you only pay for what you send.
» We offer specialist boxes for non-standard items to make sure everything arrives how it left! - This includes suitcases, sports equipment: bicycles, golf clubs, skis, snowboards, surfboards, etc, and musical instruments: guitars, violins, etc. These will be placed in boxes following collection from your address.
» Our drivers' delivery and collection times are scheduled and communicated to you the night before - It's essential to make sure all your contact details are correct, as this stage is essential.
» 2 weeks free storage included, if needed, before being sent - Check our terms and conditions for more information.
» Online real time tracking of your shipment and regular communication keeping you informed at every stage - Be sure to log into your account and get in touch if you have any questions.
» 3-stage payment plan - to allow budgeting and maximum flexibility
» All stages of your shipment can be managed by you with your online account with us - Log in, upload your documents and track your shipment from the comfort of your own home.
» Self-packing your shipment but with supporting packing videos to assist - We have loads of videos in our Help section and, if you have a question about something that you can't find, send us a message. We're here to make sure you get the best possible service.
» 24/7 availability; our multi-lingual advisors will assist you in answering any question or concern.