Parcel Insurance - If You Value Them, Insure Them!
Yes, this is the page about parcel insurance. We know, this won’t be the most exciting page you’ll read today – not after that link you clicked showing the skydiving dog. However, if you’re shipping your treasured possessions with us, it’ll be worth reading about the insurance cover we offer.
Basic Parcel Insurance
‘What does that do for me?’ you ask. Well, this insurance covers total loss of the box, suitcase, backpack, gym bag or other individually-packed items, whether you're using our excess baggage service or sending a parcel with us. However it does not cover partial loss of the box, suitcase, backpack, gym bag or other individually-packed item. Basic Insurance cover incurs an additional charge.
Premier Parcel Insurance
(Exclusions apply – Please refer to the Terms and Conditions)
The Insurance Premier payable for cover is calculated as 5% of the ‘replacement value’ of the items that have been inventoried in the shipment. The ‘replacement value’ is the value that it would cost to repurchase the lost items. The value of the items you are insuring should be reflected in the currency of the country where they presently reside.
Okay, so here’s a quick example.
Below is a table of calculations. There is no maximum insurable value for any one box. Remember to use the currency of the country you are sending your belongings from.
|5% Insurance cover
Below is an example of how to calculate the premium.
||Printer (remove cartridge)
||Other Electrical Items
|Sports Equipment (e.g. bike)
Example premium calculation – Take 5% of 385.00 = 19.25 (premium to pay). There is a single limit of 25% applied to each respective category. So let’s take our example - if a single item of clothing is lost then the maximum you can claim would be 25% of Box 1, Clothes Value 150, equalling 37.50.
Make sure that your personal effects are insured for their FULL replacement value in the country of destination. If you under-insure your goods, we will have to ‘average’ the value.
Here’s another example. An item is insured for 100.00 but the ‘true value’ of the item is 200.00. This means that the item is 50% under-insured. Therefore, you would only receive the 'average value' of those items you had insured. So 50% of 100 = 50.
And finally – damage. Damage to the contents of a consignment is not covered unless the items damaged have been carefully packed either by Seven Seas Worldwide, a reputable vendor from whom the item was bought or if they were shipped off in their original packaging. If you see unused space in the box after packing, keep it free! A bit of space can be important to the protection of the other items in the box.
It is up to you to ensure that your completed insurance form is received by Seven Seas Worldwide and payment has been made for the Premier. Any delay to this will result in delays to your shipment. No one wants that. Amendments to insurance after we collect will receive a ‘Change Insurance Details Charge’.
Please contact our offices immediately in the event of a claim or via email to firstname.lastname@example.org.
All claims MUST be submitted within 30 days of receipt of consignment.
Okay, that’s all. Now back to that dog.