Example premium calculation –

Take 5% of 385.00 = 19.25 (premium to pay).
There is a single limit of 25% applied to each respective category.

So let’s take our example - if a single item of clothing is lost then the maximum you can claim would be 25% of Box 1, Clothes Value 150, equalling 37.50.

Make sure that your personal effects are insured for their FULL replacement value in the country of destination. If you under-insure your goods, we will have to ‘average’ the value.

Here’s another example.

An item is insured for 100.00 but the ‘true value’ of the item is 200.00.

This means that the item is 50% under-insured. Therefore, you would only receive the 'average value' of those items you had insured.

So 50% of 100 = 50.

What if my items are damaged?

Damage to the contents of a consignment is not covered unless the items damaged have been carefully packed either by Seven Seas Worldwide, a reputable retailer from whom the item was purchased or if they were shipped in their original packaging.

It is your responsibility to ensure that your completed insurance form is received by Seven Seas Worldwide and payment has been made for the premium.

Amendments to insurance after collection will incur a ‘Change Insurance Details Charge’.

In the event of a claim, please contact our offices immediately on the local freephone number as shown on our website or email insurance@sevenseasworldwide.com

It is essential to document any damage that you believe to have occurred during transportation so we advise collecting photographic evidence of both the item and the packaging before disposing of boxes and packaging.

All claims MUST be submitted within 30 days of receipt of consignment.