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International Contact Numbers
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Australia - 1 300 216 698
Canada - 1 877 817 7327
China - 4001 216 698
EIRE - 1800 216 698
EU - ++ 44 800 21 66 98
Hong Kong - 852 2724 6698
India - 1800 425 66 98
Malaysia - 1 800 88 66 98
New Zealand - 0508 21 66 98
Singapore - 800 186 66 98
South Africa - 0800 216 698
UK - 0800 21 66 98
USA - 1 877 817 7327
All Regions ++ 44 800 21 66 98
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Instant Online Storage Quote
Please select the country, then type in the first few letters of the town or city's name. Please select when the list appears.
Storage Location?
Country
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Australia
Ireland (Republic of Eire)
New Zealand
South Africa
United Kingdom
Town/City
From:
To:
Storage Period:
weeks
Please note that the start date of storage needs to be same as the date of collection of your items to obtain an accurate quote.
For a storage period of less than 4 weeks our Nationwide Mini Moves service storage prices are applicable
Our service
How much notice should I give for the redelivery of my personal belongings?
You should contact us minimum 5 working days prior to your your preferred redelivery so we can prepare your final invoice.Once you have paid the outstanding balance we can arrange for your personal belongings to be redelivered.
What is included in Seven Seas Worldwide storage charges?
Seven Seas Worldwide will deliver packing materials which includes bubble wrap, rolls of tape and marker pen together together with the storage cartons you request to your address. Once you have completed packing your personal belongings we collect the cartons from your address to safely store them while you are away and redeliver them to your address in the same town/city when you want your belongings returned. We can also store suitcases, rucksacks and holdalls.
When do I pay my final invoice ?
Your final invoice will be prepared at the end of the storage period.The cost of storage includes the week of collection and redelivery, that is, from Monday of the week of collection up to and including Sunday of the week of redelivery.
Delivery and collection
Can the day and time for delivery / collection/redelivery be specified?
Yes the day for delivery,collection and redelivery can be specified. If the collection, delivery or redelivery address is in a city serviced by our own Seven Seas Worldwide drivers you will receive a SMS message the evening prior to your collection , delivery or redelivery indicating the time-slot our driver will be with you.This is an estimated time and depends on traffic conditions. The driver is allocated 10 minutes for your delivery, collection or redelivery. Should you not receive a SMS message you can use your online link which will be emailed to you when you place your order to access your personal order details and view the time allocared. Alternatively you can call us before 6.00pm (18.00 hours).
Please note that if the delivery, collection or redelivery is in a city serviced by one of our agents we are unable to give you a time-slot.You do not need to be available to receive our empty packing cartons as long as you provide us with information about a safe place where they can be left, i.e. in a shed or with a neighbour etc. When your packed excess baggage is collected, you or a trusted friend or relative must be present. You must inform us if you leave it with someone else for collection. When we redeliver your excess baggage at the final address, you or your nominee has to be available to receive the shipment.
If I order my empty cartons today, when can they be delivered?
In some regions we can deliver the cartons the next day (except Sundays) if you order them before 14.00. In other regions it may take up to three working days.
What happens if I exceed the maximum weight per item?
You can avoid exceeding the maximum weight of 30 Kg / 40 kg per carton by avoiding heavy items, such as books, photo albums, CD’s and DVD’s as these quickly accumulate weight. If you wish to send a lot of heavy items, please use a Standard Carton (Book Box) as that is stronger and holds proportionally more weight than a Large Carton (T-Chest). All cartons and items are weighed on arrival at the Seven Seas Worldwide depot ,should one of your cartons or items exceed the maximum weight per item, you will be charged accordingly. So, please ensure you check the weight of your items if you can; most bathroom scales can be used.
Our packing cartons and packing material
Are there charges for empty cartons?
There is no charge for our specifically designed shipment cartons. It is difficult to anticipate how many cartons you may require to pack your excess baggage so we encourage you to order a few extras to be delivered. Seven Seas Worldwide requires a non-refundable deposit when you place an order .This is not an extra charge and will be deducted from your final balance.
Can I use my own cartons?
Yes, but please ensure that your cartons are made of strong cardboard. If you are unsure, please use our cartons, they are FREE, chemically hardened and specifically designed for international sea and air shipping protection of your excess baggage. If you do send your own cartons, please provide us with their exact dimensions (length, width and height) so we can give you an exact quote.
Do you accept my suitcases?
Yes, we do; we also accept holdalls and backpacks. Please look at ‘Other Items’ to see a complete list of excess baggage we accept. Please provide exact dimensions (length, width and height) as this allows us to give you an accurate quote.
Do you provide FREE packing material?
We provide FREE packing material which is specifically designed for long-distance international shipping of excess baggage to protect your excess baggage (bubble wrap, marker pen, packing tape). This is automatically delivered to you at the same time as we deliver our empty packing boxes to you.
How long can I keep the cartons for?
There is no time limit. Please do not leave the delivery of your empty cartons till the last minute, allow yourself plenty of time to pack.
Transport insurance options
Why would I consider insuring my excess baggage shipment and what type of insurance do you offer?
Insuring your excess baggage gives you peace of mind. After all, these are your personal effects and are therefore important to you otherwise you would not send or store them.
Total Loss Insurance
Seven Seas Worldwide automatically provides Total Loss Insurance cover of £100.00 or equivalent in country of origin currency for each carton, suitcase, holdall, backpack and other individual packed items, Total Loss Insurance will incur an additional charge. It is company policy to recommend this minimal insurance cover but you do have the option to opt out if you do not wish this insurance cover.
All Risk Insurance
The Insurance Premium payable for cover is calculated as 5% of the ‘replacement value’ of the inventoried items. It includes the total loss of the entire shipment, theft of items from the shipment and water damage to the consignment. ‘Replacement value’ equals the value it would cost to repurchase lost items.PLEASE NOTE: As with all insurance there is an ‘insurance excess liability’ amount whereby the customer is liable for an initial proportionate amount of the claim being registered.In this instance the ‘excess liability’ for insurance placed with Aviva is currently based upon a UK Sterling amount of £50.00 (fifty pounds) or the equivalence in local currency.All claims are subject to the standard Insurance Terms & Conditions. There is an excess payment on any single claim.