Our Door-to-Door shipping service will take your shipment from the door of the building (kerbside) at the collection address and redeliver it to the door of the building (kerbside) at the destination address. The shipment will have been cleared through the Customs Authorities and the relevant Environmental Agencies, for example, Australian Quarantine Inspection Service (AQIS), Ministry of Agriculture and Forestry (MAF) in New Zealand. All our excess baggage shipping charges are included in our quoted price except duty, taxes, excise and cleaning charges which could arise from the contents of your excess baggage shipment and are charged by either Customs Authorities or Environmental Agencies. " Daily storage charges" could also arise.
Our Door-to-Depot (also known as Door-to-Port) excess baggage shipping service will take your shipment from the door of the building (kerbside) at the collection address and redeliver it to the depot/warehouse that is hte nearest to the airport or sea port of your destination address. The shipment in contrast to the Door-to-Door shipping services , will NOT  be cleared through the Customs Authorities or passed through the Environmental Agencies except sea shipments to China. All destination charges, which are often specific to the country that you are sending your excess baggage to, will be your responsibility to pay and is payable to the ground agent.
This is not an exhaustive list but charges may include the following: handling fees, agency fee, document charge and custms clearance, tax and duty if applicable.