If You Value Your Goods, Insure Them With Us!
This is the page about baggage insurance. No, this won’t be the most enthralling page you read today – not after that link you clicked showing a puppy trying to climb some stairs. But if you are shipping your prized possessions with us, it will be worth you having a quick look at the insurance packages we offer.
Basic Baggage Insurance
This insurance covers total loss of the box, suitcase, holdall, backpack or other individually-packed items in your excess baggage consignment. However it does not cover partial loss of the box, suitcase, holdall, backpack or other individually-packed item. Basic Insurance cover will incur an additional charge.
Premium Baggage Insurance
(Exclusions apply – Please refer to the Terms and Conditions)
The Insurance Premium payable for cover is calculated as 5% of the ‘replacement value’ of the inventoried items in the shipment. The ‘replacement value’ is the value that it would cost to repurchase the items that have been lost. The value of the items you are insuring should be reflected in the currency of the country where your belongings presently reside.
Here’s a quick example.
Below is a table of calculations. There is no maximum insurable value for any one box. Remember to use the currency of the country you are sending your belongings from.
|5% Insurance cover
Below is an example of how to calculate the premium.
||Printer (remove cartridge)
||Other Electrical Items
|Sports Equipment (e.g. bike)
Example premium calculation – Take 5% of 385.00 = 19.25 (premium to pay). There is a single limit of 25% applied to each respective category. So let’s take our example - if a single item of clothing is lost then the maximum you can claim would be 25% of Box 1, Clothes Value 150, equalling 37.50.
Make sure that your personal effects are insured for their FULL replacement value in the country of destination. If you under-insure your goods, we will have to ‘average’ the value.
Here’s another example. An item is insured for 100.00 but the ‘true value’ of the item is 200.00. This means that the item is 50% under-insured. Therefore, you would only receive the 'average value' of those items you had insured. So 50% of 100 = 50.
The last thing we should mention is damage. Damage to the contents of a consignment is not covered unless the items damaged have been carefully packed either by Seven Seas Worldwide, a reputable retailer from whom the item was purchased or if they were shipped in their original packaging. If you see unused space in the box after packing, keep it free! A bit of space can be important to the protection of the other items in the box.
It is your responsibility to ensure that your completed insurance form is received by Seven Seas Worldwide and payment has been made for the premium. Sorry for sounding a little bossy there but it's important stuff. Amendments to insurance after collection will incur a ‘Change Insurance Details Charge’.
In the event of a claim, please contact our offices immediately on 1300 21 66 98 or email firstname.lastname@example.org.
All claims MUST be submitted within 30 days of receipt of consignment.
Okay, that’s all. Now back to the puppy videos.