Please do not over-pack the packing carton, suitcase or rucksac- never more than 40kg (88lbs) and if you are sending to Canada, USA, Far East or Europe or even by air, then only 30kg (66lbs)!

Please pack any fragile items or liquids in a plastic bag surrounded by softer things in the centre of the packing carton, suitcase or rucksac, to protect them better!

Please distribute heavy items, such as books etc., evenly amongst all boxes, it helps with the weight!

Please pack things like TV’s or computers in their original packaging, then inside the packing carton, suitcase or rucksac.

If you have any large items which do not fit, call for advice!

Please really, really clean and dry your boots and shoes thoroughly and put them inside towards the top the packing carton, suitcase or rucksac, that way Quarantine finds it easier to inspect! (for Australia and New Zealand). Sports and camping equipment also need to be cleaned thoroughly.

We recommend you take insurance, accidents can happen!