In the event that a carton exceeds the maximum weight the driver will ask you to repack the items in another carton. If there are too many cartons that are overweight and require repacking the driver will be forced to resume his Driving Schedule and you will have to arrange another day for collection. Unfortunately, you will be charged for the Additional Delivery, Collection or Re-delivery services.

There is no charge for unused returned packing cartons. We recommend that you over estimate the number of cartons you think you will require. Providing that the unused cartons are returned in pristine condition and Seven Seas Worldwide is able to reuse them there will be no extra charge for the unused cartons. In circumstances when these cartons may have been soiled, for example, the packing carton has been assembled but not used to pack, there will be an additional charge for each carton that is returned in an unusable state or not returned at all, please see 'Returned Cartons'.

Packing tips